You will still see the cancelled status on your account until we process this request which may take up to three weeks. If it does not show as pending after those subsequent 3 weeks or if you’d like Instacart to speed up that process please contact us and include cancellation confirmation number (if available) from your email confirming the cancellation so we can help expedite the process for you as necessary. Please Note: If you cancel within 30 days of signing up and you have not placed any orders, you will be charged a $35 fee.
Yes! After each delivery, we email a receipt to you and the customer, which shows items that were purchased and how much they cost. You can find these receipts in your account under Orders > [ORDER DETAILS] > Receipts. You may also contact Instacart Customer Support for access to reports or individual order items/line item details if necessary (all at no charge).
If you cancel an order before it begins, a shopper has begun the shopping process, or delivery has been initiated, your order can be cancelled without additional fees.
You’ll need to dial 888-246-7822 in order to cancel your membership. Once you’ve reached a customer service agent, ask them to go ahead and cancel the Instacart Express subscription.
When you place an order with Instacart, you can cancel it and request a refund—up to seven days after the delivery date
Instacart is a cashless app.However, you can deactivate your Instacart account anytime by submitting an account deactivation request.
Instacart shoppers are not penalized for a mistake or a bad review. But, they do get rated by customers. Instacart’s system then rewards higher-rated shoppers with more orders than those who receive mediocre reviews.
If you don’t have a membership, Instacart charges a delivery fee of $5.99 for orders under $35 and no delivery fee for orders over $35.
There is no definitive answer to this question as it can depend on a variety of factors, such as the store’s prices, the Instacart markup, and delivery fees. However, in general, Instacart prices are likely to be higher than in-store given that they include a delivery fee.
Yes, you can waive the Instacart service fee for 2020. To do so, simply enter the code WAIVEFEE2020 at checkout.
Yes, you can waive the Instacart service fee for 2020. To do so, simply enter the code WAIVEFEE2020 at checkout.
There is no definitive answer to this question as it depends on the individual Costco and Instacart prices for specific items. However, generally speaking, Costco prices are lower than Instacart prices.
