If you believe you’ve discovered a security flaw or vulnerability in the Lyft service, please report it to us using the Hackerone page via the “Contact Security Team” link. We will investigate your claim and respond to you as soon as possible.
Open the app and sign in if necessary. Select “Help” from the three bars. Scroll to the bottom of the page under “Get help,” then tap “Profile and account settings.” Tap “Delete My Account.” Visit this support page. Fill out the form for passengers or drivers. Click “Profile and Account Settings” under Personal Information?
However, it may expose the accounts of Lyft users to complete strangers. That’s what happened to Lara Miller, a media relations specialist living in California, who was alerted to two bank charges over 400 kilometers apart this month.
You can dispute the charge straight from your app and it will be handled immediately: Open the Lyft app and go to the ‘Ride history page. Select a ride to assist with. At the bottom of the screen, tap ‘Get help.
It may take Lyft up to 45 days to confirm that your account has been canceled. If you don’t get confirmation from Lyft, you can send an email to [email protected] to see whether your account has been closed.
