Best Buy sells consumer electronics like mobiles, televisions, software, video games, musical instruments, digital cameras, and anything else a consumer would demand. If you have bought a TV and found it damaged, broken, or with parts missing while delivering, then you can return the TV to Best Buy. But if you want to return for other reasons, you will need to follow some rules. They are: –
If a product was damaged or defective during delivery to your home, then you can return the item within the given periodYou can return a TV or broken TV within 30 days or more, depending on your type of membership If you want to send the item through mail then provide the necessary information and call 1-888-BEST BUY (1-888-237-8289) for further instructionsIf the TV was found damaged after they delivered then you cannot return itYou need to show the receipt for proof of purchase and get your money returned or your TV Best Buy will cover all the shipping fees on returning any itemIf you purchased a TV and want to return it to Best Buy then there is a fee involved
What Is Best Buy’s Return Policy?
The new return policy of 2022 provides several options for customers to return the goods as long they are not damaged or missing any part. Best Buy will not accept any damaged item returned to the store. There are policies for usual customers, members, and Elite members. Here are the durations for return by each kind of member: –
Standard- 15 daysElite-30 daysElite Plus- 45 days
Members of all categories do not have to pay a restocking fee. There are rules for returning a TV especially if it was delivered with a defect. If the TV was not delivered by a person from the Best Buy team, then they will not be liable for the damage. So, it is best to use their services instead of letting someone else pick up the TV for the store.
What Kinds Of TV Can You Return?
The TV of a particular brand can be returned such as the following: –
Insignia TV 39”, 42”, 50”, 55”, 65”, or 75” LED 4K UHDLG SMART WebOS 50”, Class UN7000 series LED 4K UHDSAMSUNG SMART TIZEN Series, 43”, 50”, 55”. 65”, 70” LED 4K UHDTOSHIBA SMART FIRE 43”, 50”, Class LED 4K UHD SMART FIRE TV
These are only some of the brands and items that can be returned according to the return policy. There are 548 items like these at Best Buy which applies to the same rule of returning provided they are undamaged, not scratched, or not missing any part.
What Happens If I Can’t Find The Receipt?
In many cases, customers cannot find their receipts for some unavoidable reasons or due to a change in location or so on. One might wonder what to do when you want to return a TV to Best Buy. In this case, Best Buy will let the customer return the TV with an alternative proof of purchase. When returning any TV or brands of TV you need to show proof of your purchase. Proof of purchase means you can use these items besides the receipt:
Packing SlipsCredit Cards payment recordsA valid photo ID
If you return a TV with any part of a packaging material missing then you need to pay for that from your refund amount.
If you want to return a broken TV to Best Buy Store then make sure you have all the necessary papers and you will surely get your money back. You can also replace your TV with a good and new one as long as you return it within the given period. Best Buy is always ready to help its customers and will come up with a solution for you. But, if it was broken or damaged by your fault then it will be difficult to return.
Can we return a TV without its box?
Yes, if you purchased a TV and want to return it (in the same condition) you can.
Does Best Buy take damaged TVs without a fee?
No, if you are returning a TV and damage is found, you need to pay that fee against the damage
What can we do when we can’t return a broken TV?
If you can’t return a broken you can always take the option of giving it away or sending it for repairing
