Chewy took note. Wish List is similar to a baby or wedding registry, allowing your neighborhood and Chewy’s customers to buy items on your list and send them directly to your home.
Chewy provides personalized customer service by assigning each pet parent a trained representative who can answer queries like, “What are the best dog foods for older dogs?” and “Where can I locate a shelter?” Chewy has 2,500 representatives that are well-versed on the ins and outs of pet nutrition. New clients receive handwritten notes, as well as holiday cards via snail mail. It also sends flowers to those who have lost their pets.
Chewy was sold to PetSmart on January 8, 2016, effectively removing it as a subsidiary of the company. In May 2017, the largest US chain acquired the pet e-commerce platform. Chewy would continue to be owned by BC Partners, which purchased PetSmart and its subsidiaries in March 2015.
Chewy has donated pet food, healthcare supplies, and other vital goods to animal welfare groups and pet parents throughout the United States in collaboration with GreaterGood.org and additional animal welfare organizations through Chewy’s donations.
We take Visa, MasterCard, American Express, Discover, Apple Pay, and PayPal. Chewy Gift Cards are also accepted.
Thrive Autoship is a program that allows you to have a monthly shipment of Thrive products sent to you automatically. This program is a great way to make sure that you always have the products you need to stay healthy and thrive.
Autoship Frequency refers to how often a customer is automatically billed and sent new products. It can be set to weekly, monthly, or any other interval.
Yes, subscribe and save is free. You can save up to 15% on your total order when you subscribe and save. Plus, you’ll get free shipping on orders over $35.