Some of this information can be used for good, such as developing a marketing strategy, while others can be used for bad, such as identity theft and fraud. Modern businesses are taking responsibility by providing a means for consumers or customers to control how much information they are willing to give. Banks are well-known as the world’s most powerful organizations; they retain our money, provide loans, store our data, and invest our savings, to name a few reasons why we save our money with them.
We expect that given the functional capability of banks, more interest should be given to how personal information and identity theft are handled. To mitigate such issues, banks of America have initiated different ways to manage privacy issues. This development was welcomed with open arms but customers started complaining of being overcharged for services not rendered by the bank.
More consumers are collaborating with their banks to determine how much information should be given and what information should be shared. Individual and business clients of Bank of America can now protect themselves online from identity theft and fraud.
Bank of America offers its client three ways of protecting themselves online; PrivacyGuard, PrivacySource, and Privacy Assist. They each have a subscription plan which can be activated and canceled, depending on your preference.
Bank of America privacy assistance is one of the options available to its customers who want to protect their information while transacting online. Customers can opt-in for the service via their bank of America branches or by calling customer service. In case clients or customers do not need the service they have the option to opt-out of it.
Cancellation process
We cannot entrust our personal information to Bank of America. Customers’ data has been sold to third-party marketers, hidden fees have been charged, and customer data has been used to influence spending habits. You’d be best off looking elsewhere if you’re seeking a bank you can trust with your personal information.
To cancel your subscription to the bank of America privacy Assist, you need vital information like answers to the security questions, full name, date of birth, and billing address. It is crucial to have this information jotted somewhere, this way it is easy to retrieve when you are speaking via phone.
There are four major steps which you can use,
Call Directly
Call the direct number to cancel 1-800-516-9561
Request to cancel your subscription
Have in handy, answers to your security question. This is necessary to confirm your account details and action.
Endeavor to request a confirmation mail; this is evidence of cancellation.
Request cancellation on your online banking:
This is another way to cancel your privacy assist, in this process you need to login to the online banking platform of bank America, on the dashboard, you need to locate the option for privacy assist cancellation. Fill in your details and submit it will be treated accordingly.
Another way is simply, to walk into any bank of America branch and make a request to cancel your subscription.
Tip
Bank of America is in partnership with privacy Assist, the company that gives protection, to combat online identity theft and personal information. There may be difficulty canceling your privacy Assist through the customer service of Bank of America, nevertheless, you will be given instructions when you call.
Conclusion
In conclusion, bank America’s top priority is to protect its customers. They have provided means by which customer information and identity are adequately protected. Its privacy Assist protection is one of the ways its customers can protect their information when they are online or when visiting a third-party site. This protection service is optional, customers can opt-out anytime via calling the number directly, through online banking or just walking into the bank.
Can I stop bank of America privacy assist auto-renewal?
You need to cancel your subscription before the end of the 30-days free trial.
Will I be charged after the free trial period?
Yes, you will be charged if you do not cancel your subscription before the 30-day free trial.
Is the bank of America still offering privacy assist?
Privacy assistance is still available to business who needs it but it is not compulsory to have it.
