Here’s how to cancel:
Yes, you can cancel, but you will be charged a fee. You will be charged a $50 fee for canceling within the first 30 days of your purchase. You’ll also need to pay for any charges that have been incurred by you or members of your household, such as monthly service fees and overage charges.
To cancel your subscription, call 800-544-0016 and let them know you want to cancel your subscription.
If you are not satisfied with Horizon after 30 days of using it, they will refund every penny back to you—no questions asked!
You will not be charged if you cancel during the 30-day satisfaction guarantee period.
If you cancel before the end of your second month, you will not be charged any fees. If you cancel after the end of your second month, but within 30 days from when we send out your card (the “Satisfaction Guarantee Period”), we will charge a cancellation fee equal to $10 or 10% of the unused balance on your account (whichever is greater). You may be able to avoid this charge by calling 800-544-0016 to speak with customer service at any time during those 30 days.
You can cancel over the phone by calling 800-544-0016.
If you want to cancel your Horizon Gold Card, you can do so over the phone by calling 800-544-0016.
Alternatively, if you would prefer a paper trail of your cancellation request, please write “cancel” along with your name and address on an envelope and mail it to Horizon Card Services P.O Box 440609 Kennesaw GA 30160
After we receive this letter we will cancel your card within 7 business days.
You can also cancel in writing by mailing your request to Horizon Card Services, PO Box 440609, Kennesaw, GA 30160.
If you decide to cancel your Horizon Gold Card, you can do so by mailing a formal request to Horizon Card Services, PO Box 440609, Kennesaw, GA 30160. To receive a refund for any unused amounts on your account plus any interest earned on this balance (if applicable), please include the following information:
Name and account number of the card that is being canceledSignature (or electronic signature)If you would like to cancel over the phone: Call 800-544-0016 between 8 am-5 pm CST Monday through Friday or Saturday between 9 am-1 pm CST to speak with one of our agents
To cancel Horizon Gold, you’ll need to call their customer service line.
Horizon Gold Cardholders may contact Horizon Card Services at 800-544-0016 to cancel their card within the 30-day satisfaction guarantee period. If you wish to cancel your card after the 30 days, you can do so by mailing a written request to Horizon Card Services at PO Box 440609, Kennesaw, GA 30160. You must specify the date of cancellation and include a copy of your cardholder agreement when sending in this request. If you have any questions or concerns about canceling your platinum cards, call us at 800-544-0016 from 7 am – 4 pm Monday through Friday (EST).
Conclusion
If you decide to cancel your Horizon Gold Card, please be aware that you will lose any rewards and returns earned on the card. This means that if you have an outstanding balance on your card then Horizon reserves the right not to pay out any interest or rewards earned before cancellation. If you have any questions about this please contact our customer service team on 0800 028 9242
Q: What is the minimum age to purchase a Horizon Gold Card?
A: The minimum age to purchase a Horizon Gold Card is 18 years old.
Q: Can I buy more than one Horizon Gold Card?
A: Yes, you can purchase up to four Horizon Gold Cards at once. However, each card must be registered under a different name and address. If the same name and address are used for multiple cards, all of those cards will be canceled and forfeited.
Q: Can I use my credit card to make purchases with my Horizon Gold Card?
A: No, you cannot use your credit card as a payment method when making purchases with your Horizon Gold Card. Instead, you will need to deposit funds into your Horizon Wallet using one of our available funding methods (such as PayPal or Bitcoin), then use those funds to make purchases online or in-store. Please note that ATM withdrawals are not allowed through this program at this time.
