Eligibility for using Quad pay:-

Resident of U. S. The age must be 18 years old. Access to a valid mobile number. You should use a U. S. credit or debit card.

Steps for payment-

First of all, set up a Quad pay account. Link the Quad pay account with any U. S. credit or debit card(it should not include any overseas or prepaid cards). Place an order and make a purchase. There is an option of making payment as early as per linked and mentioned by the system, one must  be paid. If the payment is not made timely,  then a late fee can be charged on the next purchase, but it can also be waived if the payment is made within 10 days. Notations are sent  through emails related to the fund. Shoppers can also set up a  backup card if the primary card gets expired or is underfunded.

Quad pay returning or cancelling order:- 

If the shoppers want to cancel their order,  then they should be contacted directly. Quad pay can’t help. If the merchant refunds the money,  then Quad pay is notified about it and all the future purchases and its instalments to be paid are cancelled and the money which has been previously paid is refunded.

Steps to cancel orders using Quad pay –

Quad pay is now known as Zip as it was acquired in 2020. Using the Zip policy of cancellation of orders, one can easily get a  refund.There are some ways to cancel orders. They are as follows:- 

Step-1) Directly contacting the retailer about cancellation of orders and if he accepts, then the refund is processed and one gets the refund in zip account within 14 days,  which may depend on the merchant’s refunding process.

 Step-2) Another option is to contact the  customer experience team and request them to refund the amount in your zip account.

Step-3) Directly contact zip if the problem of cancellation and refund does not get resolved through the merchant’s or by any other means, contact can be made in the following ways:-

a. via phone- (888) 274-3159, available 7 days per week from 8:00am to 8:00pm EST.

b. via chat-we can send chat 7 days per week from 7:00am to 11:00pm EST.

c. via Email- us-support@care.zip.co.

d. online contact form :-

Go to Submit a request form. Choose the suitable topic from the menu. We can choose refunds and returns for cancellations/or return related issues. Fill in the required information and also upload the supporting documents if you have any. To mail send it to the address.

Zip Co US Inc., 228 Park

Ave S, PMB 59872, New York, New York1003-1502US.

Step-4)  We can also use DoNotPay. If  zip is unable to solve the problem with the help of its services, we can  sue zip if the matter and circumstances demands so, as it has got legal access to the American Bar Association.

Moreover, DoNotPay is not only confined to payment and cancellation of orders of zip only,  it can also resolve the problems related to other companies as follows :-

Walmart orders. eBay orders. Cash app payments. Door dash orders. United Flights. PayPal payments, etc.

With the help of DoNotPay, one can be saved from wasting time and money, as besides providing refunds on time, it also helps in negotiating hotel bills, getting assistance with the bills, late delivery refunds, risk free trials etc.

 Stores that are accepting Quadpay:-

Merits of Quad pay:-

Shoppers can purchase with a 25% down payment and the rest are paid as instalments  free of interest over six weeks. It is possible to make multiple purchases, keeping in view the balance in our account.

 Demerits of Quad pay:-

At once, Quad pay shows only one payment plan. Whatever purchase we make lasts only for 24 hours and after time passes,  then one must restart the approval process.

The world is moving fast towards new advancements and is going digital in all respects. Thus, in order to be more techno- savvy, we need to adopt the fintech companies’ new innovations and discoveries in order to make our transactions run smoothly without any hassle. Thus,  we have gone thoroughly about  Quad pay and  have also seen the pros and cons  of it. Based on our knowledge and understanding of this particular app,  its use will tell us in future whether it should be generalized to use or there should be a specification for it.