Canceling your Subscription with SimpliSafe
SimpliSafe users have different options. You can return your product for a refund and your subscription will end automatically or cancel your subscription and still keep the product. How then do you cancel your subscription?
It’s simple, just place a call to their customer representative line and ensure you have your safe word ready. The SimpliSafe equipment you bought will remain yours even after the cancellation. You can still be enjoying the equipment as a basic home alarm which might be enough to scare away intruders. Use the guideline below to cancel your SimpliSafe subscription:
You need to have all your account information preparedCall the SimpliSafe customer service line at 1-888-783-8441State your purpose of calling to the representative who picks up on the other endIf you are asked for a reason, just give them any reason since it’s your right to subscribe and unsubscribe from their services anytime (the question is just to fill a company survey for studying their cancellation trends). Answer any other questions you are askedVerify that you requested the cancellation.
Advantages and Disadvantages of Using SimpliSafe Products.
All SimpliSafe products have the following advantages:
A low cost and low monitoring feeThey are of high quality and have reliable systemsDue to the variety of services available with using the product, users are given the liberty to customize their product and only make payment for only what they need. SimpliSafe monitoring lasts 24/7 for flood, fire, freeze, and carbon monoxide. It is completely wireless Google & Alexa integrationOnline OrderingThe most enjoyable feature of this product is its DIY installation procedure.
On the other hand, there are a few disadvantages of the products of this company. They include:
During installation, it is possible that your product does not have a connection to the monitoring center which is vital to the functionality of the product. High up-front cost. No continuous video recording
Can SimpliSafe be Hacked Easily?
Generally, digital home security systems are all prone to hacking especially those connected to the internet. The positive side is that the chances of any SimpliSafe product being hacked are very slim, especially with the type of digital security embedded in it. The following actors could make the devices easier to hack:
Not using a password or one that’s strong enough. Abstaining from the use of 2-factor authentication. Data breach (this is never the fault of the end-users as it is only the company that can undergo a data breach). Misplaced devices that have been connected to the security products.
Regardless of all these possibilities, SimpliSafe with over 3 million U.S customers has never received a report of hacks. That must count for something, right?
SimpliSafe’s product has some features that strengthen its security. Part of them include:
The devices have been built with the ability to remain connected to a Wi-Fi and a cellular network simultaneously. Even if the product is destroyed by an intruder, it sends an alarm to the monitoring center where its backup can be accessedWhen the base station which serves as its battery loses power, its backup power can still last up to 24 hours.
SimpliSafe Subscriptions
SimpliSafe subscriptions are monthly. This means that you get charged every month for the services you’re enjoying. Depending on the type of subscription you have, you can decide to temporarily pause your subscription and you won’t be charged for the service after that month has ended.
Conclusion:
Every new user also enjoys 60 days money-back guarantee such that if you are not satisfied with the services you are getting, you can return the products to the company and get your money back but you won’t get a refund for your subscription as the subscriptions are not refundable.
It is possible you also cancel your subscription and keep the devices. Anytime you decide to reactivate your account, you will still get to enjoy your unused time.’
How do I remove sensors from my SimpliSafe system?
Go to the menu on your keypad, choose “Devices” and click on the device you’d love to remove with the right rocker. At the end of the device’s settings list, choose “remove” and confirm with the right rocker again. Press “off” to exit the menu.
Can you sell a SimpliSafe system?
Yes, you can! Although it can only be done after you have canceled your active monitoring account. The owner will have to choose to set up their monitoring account with the serial number of the base station.
