How do I cancel my subscription to Speed Talk Mobile?
The user of speed talk mobile services can connect with the help center agents by using the number available on the customer care service of the companies website; there are two possible alternatives-
Cancel the subscription service by placing a phone call
Canceling the subscription by phone is a challenging process. The user has to contact the speed talk mobile customer service by their phone; there are chances that they may not respond immediately due to over-engagement with the customer. As a result, the process is delayed. The following steps need to be followed-
Contact the customer care service by dialing 1-310-707-0000 or 1-866-701-5577. The phone call, when received, connects you to the agent of speed talk mobile; there, you can inform the agent that you want to cancel your subscription plan. Stay on the line until the agent confirms that your subscription is canceled.
Cancel the subscription service via the website form
While canceling the subscription via phone call is challenging, filling out the website form to cancel is easy and fast. Following steps need to be followed-
Visit the official website of the speed talk mobile. Navigate the website and select the contact us option there. After clicking the contact we option, a drop-down menu appears; select the option to cancel my speed talk mobile subscription. A personal information dialogue box appears; fill in your e-mail address and phone number in the box. Compose a message regarding why you want to cancel your speed talk mobile subscription. Click the submit button below after filling in all the information. A verification code will be sent to you on your registered mobile number. Enter the verification code. Cross-check the details and finalize your cancellation request.
After the plan is suspended, there are no extra minutes provided to customers; therefore, in that case, you can add minutes to your account to restore service. In addition, the speed talk mobile offers a grace period of 30 days so that you can refill your service, and no additional fee is charged for the whole process. But, if the user’s account is deactivated for more than the grace period, a 10-dollar service fee is charged to reconnect the line. Furthermore, if the line remains disconnected for more than a month after the grace period, the company closes that account, and hence the user cannot use the same number again.
Customer Service
The customer care service of speed talk mobile company works seven days a week, three sixty-five days a year. Customer support has all its lines open daily from 4:30 a.m. to 8:30 p.m. as per the Pacific Standard Time(PST). There is no option of pausing your speed talk subscription; only cancellation is possible. If the company’s customer care service does not cooperate and cancels your membership at your demand, you have the right to sue them.
Conclusion
SpeedTalk Mobile is a United States-based mobile network company that aims at providing access to premium wireless service at affordable, elementary prices on a monthly subscription basis. It is a unique wireless plan that aims to be middle-class and budget-friendly. The company has an immediate customer care service portal. Therefore, a user can cancel their subscription via dialing the customer care number or by filling out the website form available. After once canceling the subscription, the user gets a 30-day grace period to reconnect the line without any charges, after which 10 dollars is charged for the service. If services are not enabled again after two months of the grace period, then the company closes the customer account, and the number is lost.
How to port out my speed talk?
By contacting customer service, the number is ported within twenty-four hours.
Which network is used by the speed talk mobile?
It uses T-MOBILE, SPRINT & VERIZON networks.
Are additional fees charged if users want to change their plan?
No additional fee is charged; users only have to pay for the difference in the price of the old and new plans.
